Policies and Procedures

Inclement Weather Policy

• In the event of inclement weather, we will follow the Federal government's operating status.
• Please call our office (202-785-8000) at 7am for updates.

Business Terms

• Full payment of all fees must be made five (5) business days prior to the scheduled class date.
• For government clients, a bona fide Purchase Order is required at least five (5) days prior to the scheduled class date.
• No refunds will be provided on credit card payments.
• Client agrees not to recruit or employ CCC's personnel without CCC's prior written consent.
• Client shall pay any collection or attorney fees borne by CCC in enforcing this agreement.

Cancellation Policy

• Clients may cancel or reschedule with no financial obligation until six (6) business days prior to the scheduled date. Your notice must be in writing.
• Clients agree to pay the full fee for any class canceled five (5) or fewer business days from its scheduled date.
• Clients will receive a 50% discount when rescheduling any class cancelled less than 5 business days from the original class date.
• Clients may send alternate students to any class, without additional charge, if they give CCC one (1) day's notice.