Feb 11, 2025 | CRM
“Getting to know you, getting to know all about you.” Those lyrics from “The King and I”, by Rodgers and Hammerstein, describe Anna’s need to understand and connect with the children she’d been hired to teach. Getting to know her audience was...
Jan 30, 2025 | CRM
Sarah owns Green Home Inc. (GHI), a wholesaler and online retailer of eco-friendly home goods. With 10 employees (five in sales), GHI’s marketing and sales functions were disorganized. Sarah watched her sales team follow up inconsistently, waste time on unqualified...
Dec 18, 2024 | CRM
The person who talks the most often has the least to say. WOWZER! Happy holidays! Listening is the most important sales skill. As a business owner, Sales VP, or salesperson, how do you show prospects you are listening? In Zoom meetings It’s harder than ever to show...
Dec 4, 2024 | CRM
Jolly Distributors had a problem. They grew quickly and now struggled to keep up. With a team of 15, including 5 salespeople, they grappled with lead generation and lead management. The Team Ann Jolly, CEO, ran marketing and sales and Mike Jolly ran the warehouse and...
Nov 12, 2024 | CRM
When 2 salespeople contacted the same prospect with different offers, Sarah, CEO of Streamline Solutions Inc (SSI), knew she had a problem. SSI offers litigation support services to law firms and employs 15. SSI was growing. Its 5 salespeople used spreadsheets,...
Oct 30, 2024 | CRM
Business owners and sales managers are stressed about sales. It’s natural. We all want to make sales and generate profits. Stress is generated by low conversion rates. When you convert 20% vs 10% of your leads, you are more profitable and have less stress. What are...