Aug 23, 2022 | CRM, Customer Relationship
In our previous article, we asked “What do you know about your best customers to help you attract like-minded customers?” We explored this question, because every business wants more customers like their best customers. The best way to examine the how’s, why’s, when’s...
Aug 16, 2022 | CRM, CRM dashboard, Customer Acquisition Costs, Customer Relationship, Sales, Sales Funnel
Harvey Mackay says “Customers are the reason we open our doors every day and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.” Mr. Mackay is right. Customers keep your business going which is why it...
Jul 26, 2022 | CRM, Sales
There are several factors in marketing and sales that can cause Follow Up Fatigue such as following up with the wrong people and not having a central location for prospect and client data like a CRM. and following up with the wrong people. Another factor that can...
Jul 20, 2022 | CRM, Sales Manager
Whether you are the owner, sales manager, VP of sales, or sales or marketing executive, you want to: Grow business revenue and profits. Meet the needs of your customers. Build a great reputation for quality products and service Make item #3 above your highest priority...
Jul 12, 2022 | Buyer's Journey, CRM, Sales Funnel
Regardless of what you sell, your prospects move through 1 to 4 phases of your sales cycle: Awareness, Interest, Decision, and Action (or Conversion) based on whether they convert to clients or drop out earlier in your sales cycle. At each phase, outreach can be...
Jul 6, 2022 | CRM, CRM Implementation, Sales, Sales Manager
Leads are coming in through different channels including your website and networking events. You need to increase the number of salespeople in your business so you can manage, nurture, and convert more leads into sales, so you start hiring. As you hire salespeople,...