CRM – Page 3 – CCC Solutions

What is a Real Prospect

Sep 2, 2024 | CRM

How do you know if a new prospect is real? Here’s the scenario. You meet a prospect who expresses interest. Is that person a blowhard or really interested? Nurturing while qualifying a prospect is an art and a science. Your time is too valuable to waste on blowhards!...

Harry Hectic Finds CRM Heaven

Aug 16, 2024 | CRM

Harry Hectic owns HH Consulting, an engineering firm. 3 years ago, Harry employed 3 salespeople and 4 engineers. Harry had a great reputation but hated making sales. The sales team used sticky notes, spreadsheets, and handwritten lists to manage tasks, prospects, and...

Lead Management: The Power Is In Your Hands

Aug 7, 2024 | CRM

Congratulations! You’ve built a steady stream of incoming leads. How many touches does it take to convert your leads into sales? What steps do you take to convert your leads? The answers depend on what you sell. The Challenge Reaching your leads, multiple times over...

I Hated CRMs Until I Got Religion

Jul 23, 2024 | CRM

There are many reasons to hate a CRM. See “I Used to Hate CRMs” for examples. Whether you are undisciplined and won’t try or you tried a low-priced CRM, received no support from the vendor, and became frustrated, many reasons exist to be scared of CRMs. What if you...

CRM Impacts on Sales

Jul 10, 2024 | CRM

A well-known statement bears repeating – It takes up to 12 touches to close 80% of the sales in the U.S.A. Follow Up is the Differentiator What is the impact of follow up on sales? While the nature of follow up varies across industries based on your sales cycle,...

Bobby’s Socks – Close More Sales with Less Headaches

Jun 17, 2024 | CRM

Bobbys Socks sells children’s clothes online and in its retail store. It donates 5% of each purchase to charity and sends a special gift to each child after each purchase. Spreadsheets Track Everything Bobby used spreadsheets to track sales, donations, and gift...